![]() ![]() Storey said SeaWorld has decided a photo system will be faster and more reliable. SeaWorld had scanned younger visitors for years. Industry experts say that when Disney didn’t scan children 3 to 9, that made it easy for someone else to use kids’ tickets. A code assigned to the finger image matches guests with tickets. The parks scan visitors’ fingers the first time they use their tickets. In an email, SeaWorld spokeswoman Susie Storey called ticket fraud “an ongoing challenge in our industry.” Universal Orlando had no comment.ĭisney, Universal and SeaWorld have used biometric finger or hand scanners for years to combat abuse. ![]() “If it’s too good to be true, it’s not true.”ĭisney did not answer questions about how it fights ticket fraud but said in a statement the crime impacts the tourism industry’s credibility and the company commends lawmakers and police who try to fight it. Bob Stephens of the Orange County Sheriff’s Office, which has three deputies focusing on ticket fraud. ![]() “Everybody’s looking for a good deal,” said Lt. Some people, however, buy their discounted tickets from illegal dealers in booths along the tourist strips. Also, timeshare businesses sometimes offer free or discounted tickets as an incentive to hear a sales pitch. There are some authorized ticket-sales outlets, and Disney provides a logo to identify them. Visitors who are able to gain entry with tickets obtained through unauthorized channels have cost the industry millions, experts say. Tourists can lose hundreds or thousands of dollars from buying invalid tickets that the theme parks often confiscate. Meanwhile, SeaWorld next year plans to ditch its finger-scanning system and go to photo ID for multi-day tickets and annual passes. Walt Disney World recently began scanning the fingers of young children at the gates in an effort to identify their tickets and keep them from being reused. Some of Orlando’s big theme parks are tweaking the methods they use to fight the black market for stolen and used tickets. ![]()
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